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This is a career ladder position with three levels designed to provide progressively more technical and independent work experiences. Promotion between job levels is based on performance, skill acquisition, required certifications, and the demonstrated ability to successfully handle duties requiring progressively more responsibility.
The Optometric Assistant I position provides administrative assistance for the Eye Clinic and requires skills as a dispensing optician and paraoptometric technician. Services are provided to infants, children, adolescents, adults and geriatric patients. Essential job responsibilities include the ability to multitask, assist patients, schedule appointments, address phone calls, maintain and organize patient records, be comfortable working with numbers, accurately conduct and record financial transactions, order from and maintain vendor relationships, assist with patient frame selection and ordering, assist with patient care and demonstrate excellent customer service skills in support of the SEARHC Eye Clinics.
This position is essential in maintaining efficient eye clinic operations by supporting both the providers and the optical dispensary. Optometric Assistants must demonstrate good judgment, be self starting and able to work closely with fellow staff. Customer service, attention to detail, accuracy and precise measuring skills are integral traits for this position.
The Optometric Assistant position is expected to provide excellent eye care services and exceptional customer service so the eye clinic is the provider of choice for our patients. The position must abide by hospital and clinic policies and procedures. This position requires extensive knowledge of ophthalmic terminology and judgment based on experience in a medical or ophthalmic clinic. Employees are required to participate in on-line or self training modules to learn and maintain Optometric Assistant skills. The Optometric Assistant must be able to multitask and prioritize duties to keep the eye clinic flow moving well, since at times multiple patients will require assistance. This position requires attention to detail in order to accurately collect patient data, process eyewear orders, and maintain records, files and logs. The Optometric Assistant is required to work with both patients and staff of different backgrounds and educational levels and must be able to communicate clearly and accurately document in a timely manner.
Perform surgery and related procedures on the hard and soft tissues of the oral and maxillofacial regions to treat diseases, injuries, or defects. May diagnose problems of the oral and maxillofacial regions. May perform surgery to improve function or appearance. May supervisor and instruct General Dentistry Residents during specialty clinics.
The Patient Access Representative in Training is an entry level position and will be focused on learning and job development. There will be time dedicated to job shadowing and working with a trainer/supervisor. They will learn to greet patients and family members in a professional and courteous manner. Obtains, and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. This position also answers all the incoming calls, and schedules a majority of all appointments. They are responsible for filling provider schedules by following specific scheduling guidelines. This department represents the face of SEARHC and must maintain the highest level for customer service in order to contribute to a positive patient experience.
Performs a variety of complex tactical and analytical patient accounting functions related to: insurance billing, self-pay billing, remit analysis & cash posting, accounts receivable management, claims follow up, charge capture and analysis, denials analysis & resolution and tasks to support the Consortium’s month end close processes. This role is vital to ensuring the timely and complete conversion of the Consortium’s net patient accounts receivable into cash to fund day to day operations and growth initiatives that benefit the communities we serve.
This position functions within the pharmacy department and its primary purpose is to assure efficacious, safe, and cost-effective drug therapy and appropriate outcomes in the use of drugs and medicines. To prepare and distribute medications according to Federal and State law, provide patient counseling and education, and to advise the medical, nursing, and village staff on drug therapy. Select and maintain an appropriate drug inventory. Formulate and participate in quality improvement activities. The services directly impact the healthcare of our patients. Performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual.
Independent professional judgment is used prior to the filling and dispensing of each prescription in order to evaluate it for appropriateness and safety. If any question arises, the prescriber must be consulted and recommendations for the alternate therapy are made by the pharmacist. Judgment failure could seriously affect the health care of one or more individuals. Independent judgment is also used to counsel patients, pharmacist must verify that patients understand their medications and appropriate outcomes of drug therapy. Counseling can directly increase medication compliance and decrease patient morbidity. Decision making is required in the Drug Utilization Evaluation process. This review performed by the pharmacist results in better patient care, educates medical staff, and can result in cost-savings to the clinic. Decision making is required in the formulation of policy and procedure which affects the overall operation of the department.
This position functions within the pharmacy department at Southeast Alaska Regional Health Consortium to provide technical support to the pharmacists and the Department of Pharmacy Services. The work requires specialized knowledge, experience and skills to perform the technical work of a pharmacy and a thorough knowledge of the routine and procedures of the pharmacy department. The purpose of this position involves the preparation, review, supply, dispensing and control of medications and other pharmaceutical products. The position is essential to ensure all patients, departments and villages receive the medications they need and store them properly. All work is performed under the direct supervision of a pharmacist. Performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual.
Technicians must be able to interact with patients, nurses, health aids and practitioners to answer questions related to pharmacy services. They must know when to refer questions to a pharmacist and when to answer the question themselves. Must perform dosage calculations in order to correctly prepare compounded medications and be able to work quickly and efficiently without sacrificing accuracy. Must be able to maintain pharmacy equipment and troubleshoot problems. Must know how to meet the urgent needs of patient care areas, monitor and maintain stock.
This position requires handling of hazardous substances, standing for extended periods of time, usually 8 hours; walking to deliver medications all over the building and to pick up orders, lifting 30 lbs boxes. There is potential for exposure to infectious patients or materials, sticks or cuts by needles and other sharp items, musculoskeletal injuries and potential for harm from burglary or robbery. This position is a covered position for purposes of the Indian Child Protection Act.
This position is based in the Physical Therapy Department , with a primary focus on providing general Physical Therapy (PT) evaluations and treatments which impact patient’s functional abilities. Physical therapy is a core service provided by this healthcare organization. Performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the Seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual. Services are to be provided in compliance with hospital standards, licensure requirements, regulatory and practice standards of Physical Therapy and the national professional guidelines established by the American Physical Therapy Association (APTA).
Physical therapists are health care professionals responsible and accountable for patient assessment, evaluation, establishing a plan of care and theraputic interventions for a wide range of ages with widely varying diagnosis and skills needs who present with a full spectrum of movement abilities, dysfunctions and complexities. The clinician needs to be able to inform clinical teams regarding decisions that involve physical therapy while taking in consideration consultation provided by other care providers. As patients are seen, recommendations may be made regarding their level of independence and rehabilitation needs which may impact services, care placement and further treatment. The incumbent shall also demonstrate accountability for the contribution to program development, quality improvement, problem solving, and productivity enhancement in a flexible interdisciplinary fashion. Documenting and processing interventions appropriately must be followed for continuity of care and reimbursement for services. The position requires occasional travel off site and out of town to provide services.
This position is responsible for overseeing and coordinating consistent nursing practice among SEARHC Primary Care Clinics and daily nursing operations. The Nurse Director also works to align all nursing staff with Primary Care Clinic Division goals and objectives as well as the mission, vision and values of Southeast Alaska Regional Health Consortium (SEARHC).
The position also functions as the supervisor and leader of the ELMC Clinical Support and Nursing department. The incumbent works closely with the Clinic Administrators and Medical Directors to improve clinic functions and flow, enhances the patient experience, and ensures staff training and competency.
The position assumes a primary responsibility for leadership and development of Primary Care Clinic Nursing staff. This includes administrative supervision, programmatic development and continued quality improvement. The candidate provides direction for professional development of clinic nursing staff, maintains operational aspects of clinics in collaboration with the Medical Directors and Clinic Managers works cooperatively and closely with all department heads and staff to promote improved patient and staff satisfaction.
Incumbent is also responsible for managing the ELMC nursing function, including day to day operations, staff scheduling, equipment checks and competency documentation. This position directly supervises a group of floor nurses, nurse case managers, and medical assistants.
The position works within a very fast paced clinical setting. The incumbent must be able to physically move quickly through the environment, at a quick pace, stand for long periods of time, have the ability to bend, stoop, climb and move to the floors. The incumbent must be able to follow complex directions, multi-task, and solve problems quickly and accurately. The incumbent anticipates the needs of others and seeks help when appropriate. Willingness to travel to remote sites in Southeast Alaska by small aircraft.
The Manager of Recruitment is responsible for the day-to-day operations of the Recruitment Department and supervision of the recruiting staff. Under limited supervision, responsible for full life-cycle recruiting: recruiting, screening and recommending placement of staff by using creative sourcing methods (internal and external) to fill Provider and high level positions within the organization.
This position provides care coordination for patients with medical referrals. Care coordination includes the logistical interface that includes, making appointments, scheduling, checking alternative resources and facilitating connections to resources, making housing and travel arrangements. Other items directly related to care coordination may be requested through need or delegation.
This Juneau Downtown position functions within the Front Street integrated care model to assist patients and medical staff within the ambulatory care setting by providing a variety of nursing services to all ages (cradle to grave) of patients.
This position works within an integrated care team which consisting of RN’s, Clinical Assistants, Behavioral Health Clinicians, Primary Care providers, and various social support providers. This position serves a population of patients experiencing chronic and acute medical and behavioral health problems, substance abuse, and homelessness. They are responsible to perform full assessments, prioritize patient needs and patient flow, and perform skills and coordinate care as ordered by providers. In addition, the RN is expected to use critical thinking to work within standing orders to expedite care patient services. As necessary, the RN may work in other nursing roles, so that departmental functions are covered on a daily basis. Performs duties in a responsible, respectful and caring manner to promote effective relationships
This position functions within the ELMC nursing department and is responsible for coordinating the delivery of appropriate and timely care for patients, promoting quality and cost-effective health care outcomes.
Provide professional nursing or nutritional care to patients in an ambulatory care clinic. Performs professional nursing/advistory duties, utilizes the usual nursing process to provide professional care to ambulatory patients, who are at varying levels of wellness and disease. Initiates actions and provides comprehensive nursing (or nutritional) care to meet the physical, emotional, spiritual, and socio-cultural needs to the patient and family.
Provides proactive services in which individual and community health needs are identified and addressed in a timely and cost effective manner, providing high quality health care services. Oversee and coordinate referral systems to assure follow through with patient and providers. Collects data elements as required by grant funding.
This position functions within the nursing department to assist patients and medical staff within the ambulatory care setting by providing a variety of nursing services to all ages (cradle to grave) of patients.
This position works within a nursing team which consists of RN’s, LPN’s, and unlicensed clinical assistances. They are responsible to perform full assessments, prioritize patient needs and patient flow, and perform skills and coordinate care as ordered by providers. In addition, the RN is expected to use critical thinking to work within standing orders to expedite care patient services. As necessary, the RN may work in other nursing roles, so that departmental functions are covered on a daily basis. Performs duties in a responsible, respectful and caring manner to promote effective relationships.
The Senior Human Resource Generalist will work as a collaborative member of the Human Resources department in a rapidly changing, complex and fast-paced environment. This position will serve as the first line human resources business partner within the assigned geographic region for HR-related matters, with the goal of aligning HR best practices to business strategies.
This position works closely with the primary medical care team to provide pro-active integrated social services care management that support the biopsychosocial needs of primary care clinic patients. The position coordinates and facilitates smooth transitions between primary care and specialty behavioral health. The position provides supportive counseling, encouragement, coaching, and linkage with essential community services that support each individual’s unique healthcare needs.
This general vacancy announcement is created to applications from those interested in volunteering with the SouthEast Alaska Regional Health Consortium.
Please describe in your cover letter your area of expertise and area(s) of interest in regards to volunteer work.
Under supervisor of the COVID-19 Coordinator, take direction to ensure weekend parking lot testing to community. This position will require that the employee be able work outside and be briefly exposed to outside elements. Must be able to walk quickly, potentially on uneven surfaces. This position is a temporary position, approximately 6 months in duration. Work will be on weekends, for a total of 12-16 hours per weekend.
Interacts with employees, patients, families, and visitors appropriately and professionally. Using excellent communication skills, the Screener will screen all visitors, patients, vendors and public entering SEARHC facilities. The Screener will identify patients, provide masks, exhibit confidence with providing instruction to visitors on hand hygiene and proper replacement/storage of cloth masks during visit, ask screening questions and take the temperature (forehead) of anyone entering the facility. Screeners will provide directions and general information regarding services.
You will be provided the proper personal protective equipment (PPE) and social distancing will be adhered to. We will provide education and training on our protocol, equipment and COVID-19 policy and procedures.
The Patient Access Representative I greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.