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Search Results Page 3 of 11

Job Locations US-AK-Juneau
Develops the strategic direction and plans, coordinates, and supervises resources and processes related to desktop support, service desk functions, and video conference room solutions.  Ensures the desktop support, IT help desk, video conferencing and IT Service Manager are providing best in class service to internal and external customers. In addition, this position is responsible for delivering support and services to SEARHC management teams.  Serves as primary business relationship manager and will regularly liaise with SEARHC corporate offices, clinics, and their leadership teams.   Responsible for regional desktop support services and customer support services teams and their subordinate staffs and will work with the Chief Information Officer (CIO) to ensure the successful delivery of all aspects of the IT service portfolio.   Leads the effective development and implementation of programs to ensure that all IT products and services continue to improve the level of service provided to SEARHC sites of service.   Administers problem management for desktop support and service desk environments and all facets of end-user computing environments.   Resolves issues for internal customers and the support teams. Takes initiative and conducts follow-up to ensure employee and business issues are resolved in a satisfactory and timely manner consistent with all organizational polices and expectations.   Successfully navigates and negotiates through sensitive and complex issues. Demonstrates strategic thinking when pursuing issue resolution and end objectives.   Plans and leads staffing initiatives, including recruitment, supervision, evaluation and development of staff.   Organizes, plans, budgets, and monitors multiple activities, people, processes, and resources.   Manages the day-to-day service delivery of departments to ensure all action plans, goals, and objectives are completed in a timely manner, with high quality, and within acceptable financial parameters.   Facilitates the gathering, monitoring and analysis of the operational metrics, ensure that the organization is properly measuring the most relevant information to accurately manage business operations. Ensures that all relevant and required processes and procedures are followed. Ensures the presence of standards and procedures to support the information needs of the business in a flexible, efficient but secure environment. Promotes opportunities for continual improvement.   Develops,  maintains  and  strengthens  relationships  with  key  business  partners  to  enable  effective planning of business requirements. Works with key stakeholders to identify opportunities to address longer-term business needs and provides input to long-term strategies.   Other duties as consistent with this role.
Area of Interest
Information Technology
ID
2021-5770
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The Electronic Health Record (EHR) Training Coordinator supervises the EHR training team to support the clinical staff in the use and adoption of electronic medical record applications and systems. The position works collaboratively with clinical informatics staff, clinicians, and end users to increase efficiency and skills with the EHR system. This position must have excellent customer service and communication skills, be able to work alternative schedules, and be comfortable with computers and computer applications.   Travel will be required.  
Area of Interest
Information Technology
ID
2021-5280
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
This position functions within an integrated Behavioral Health/Primary Care setting to handle all case management duties assigned.  The position is located at the Front Street Clinic in Downtown Juneau, Alaska.  Work hours are Monday - Friday from 8 am to 5 pm.  This position specializes in the provision of services to underserved populations and those experiencing homelessness both in-office and the community.
Area of Interest
BEHAVIORAL HEALTH
ID
2021-5788
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
To consistently and accurately register patients at the SEARHC Patient Housing facility and ensure that the best customer service is provided to guests of all ages.  Provide transportation to the Patient Housing Facility. 
Area of Interest
PATIENT EXPERIENCE
ID
2021-5422
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The Infection Prevention & Control Registered Nurse (IPCRN) is responsible for the surveillance, analysis, interpretation and reporting of healthcare associated infections (HAI); monitoring reportable conditions, educating employees about infection prevention; and the development of health system policies and procedures to insure rigorous infection prevention and control standards that meet Joint Commission, Occupational Safety and Health Administration (OSHA), Centers for Medicaid/ Medicare Services (CMS), Centers for Disease Control and Prevention (CDC), Federal Drug Administration (FDA), and other nationally recognized agencies and evidence based infection prevention and control practices. Ensures timely reporting of infection prevention and control measures and outcomes based on CMS requirements.   The IPCRN is responsible for providing infection prevention and control education to all areas of SEARHC. The IPCRN plans, develops, and implements a comprehensive consortium wide, infection prevention and control program. Sets goals based on risk assessments, evidence based practices, accreditation standards, and regulatory requirements in collaboration with the Infection Prevention and Control Committee. Conducts evidence based research to determine appropriate actions by collecting, analyzing and interpreting data. Facilitates and supports the process of educating staff, patients, and visitors on matters of infection prevention and control.   The IPCRN works in collaboration with the entire Performance Improvement team and is cross trained to assist in the department needs. The IPCRN reports to and takes direction from the PI Project Manager RN.
Area of Interest
NURSING
ID
2021-5129
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The role of the Lawson Systems Analyst is to provide operational management of SEARHC’s enterprise resource planning (ERP) information systems in support of core business functions and processes. Support and collaborate with key stakeholders including Finance, Payroll, Purchasing and Human Resources staff. Maintain ERP software infrastructure. Identify, communicate and resolve system issues. Support the collection, integration, extraction, analysis and reporting of information.   Diagnose, analyze and resolve complex ERP system and process problems. Manage and maintain ERP systems to ensure responsive, reliable operation. Plan, test and implement ERP system upgrades. Produce timely and accurate financial information required to effectively and efficiently manage business operations. Research, recommend and implement new systems, functionality and processes. Communicate with technical and non-technical individuals to promote the use of technology. Maintain effective relationships with all levels of employees, vendors and contractors.
Area of Interest
Information Technology
ID
2021-5053
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The Systems Administrator II supports all Systems and Infrastructure for SEARHC, within both internal and cloud platforms.  Performing complex maintenance tasks independently such as installing new infrastructure components, reviewing, and approving system documentation and procedures, planning software and firmware updates of Infrastructure components, while upholding the security configurations within these systems. The Systems Administrator II provides Tier 3 support to resolve issues that are assigned to the Systems Infrastructure team. Being able to learn new technologies quickly and adapt to new ideas and new methodologies is a must.  This position is expected to participate in the critical system support structure with other IT departments. The Systems Administrator II is expected to function with a very high degree of autonomy and self-direction once assigned work.   Position can be located in either Juneau or Sitka Alaska.
Area of Interest
Information Technology
ID
2021-5636
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
Responsible for onsite daily operations of moderate complexity laboratories and performs a wide range of waived and moderate complexity testing. This position is critical in meeting accreditation and regulatory requirements and helping provide high quality laboratory services to internal and external customers.
Area of Interest
LABORATORY
ID
2021-5758
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The Lead Information Technology Specialist assists the Director of Technical Support Services with the operational management and support of Consortium information technology users and endpoint technologies. The role will supervise the activities of Technical Support Technicians assigned to them in the completion of service-related tasks. Position will plan, organize, and schedule the day-to-day support operations of their team, as well as tracking open customer service issues through to closure.   These activities include assigning, supporting and providing direction to other Technical Specialists in collaboration with the Director of Technical Support Services and the Chief Information Officer. Manage tier 2 support requests which require an advanced level of technical expertise. Assist with development, deployment and enforcement of technical policies and procedures. Consult with vendors for support, quote, and licensing issues.
Area of Interest
Information Technology
ID
2021-5783
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau | US-AK-Sitka
Four week long Resident Elective Rotations are available in Sitka, Juneau, Prince of Wales Island or Haines. Please specify area(s) of interest on your application.
Area of Interest
MEDICAL ROTATIONS
ID
2021-5433
Type
Temporary Full-Time
Job Locations US-AK-Juneau
The Medical Staff Services Specialist maintains compliance with all regulatory and accrediting institutions by performing credentialing functions and supporting professional practice evaluation processes.  The specialist assists with the coordination of medical staff activities under the direction of the Manager of MSS. The specialist will also provide administrative assistance to the Medical Staff, and the various Medical Staff Committees as needed. Knowledge and adherence to applicable regulations, standards, and medical staff policies and strict confidentiality is required.  The incumbent collaborates with the administrative assistants of hospital/clinic administrators and various clinics to serve as a liaison between Medical Staff, nursing staff and Administration as needed.
Area of Interest
N/A
ID
2021-5228
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The Onboarding Program Coordinator provides direct support for the design, implementation, monitoring and maintenance of the Onboarding Program.  The Onboarding Program Coordinator is responsible for providing direct support and coordination of the Onboarding Program, as it is developed, implemented, monitored and maintained. This position works closely and collaboratively with a number of internal partners and stakeholders, including Human Resources, the Medical Staff Office, Clinical Operations, Payer Enrollment, and others. The Onboarding Program Coordinator supports a program and function with organizational-wide impact. Effective communication, coordination, and collaboration with all stakeholders is critical to project success.
Area of Interest
HUMAN RESOURCES
ID
2021-5550
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The Patient Access Representative  greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.
Area of Interest
PATIENT EXPERIENCE
ID
2021-5715
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
Qualified applicants may be eligible for a sign-on bonus.   The Patient Access Representative greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.  
Area of Interest
PRIMARY CARE CLINICS
ID
2020-4661
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The Patient Access Representative I greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.
Area of Interest
PRIMARY CARE CLINICS
ID
2021-5492
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
Under the general direction of the PFS Manager, performs a wide range of duties involving the analysis of accounts denied by insurance carriers. Identifies issues resulting in the denial of claims. Takes corrective action to facilitate the re-billing and/or appeal of claims and the subsequent reimbursement. Accurately analyzes and resolves any issues created throughout the verification, billing and follow up process. Serves as the primary feedback mechanism to determine if pre-registration and registration policies and procedures are being adhered to. Works closely with managed care organizations, third party payors and internal staff, to ensure compliance to individual contract requirements in order to expedite reimbursement of accounts and protect the consortium from unnecessary financial loss.
Area of Interest
ACCOUNTING/FINANCE/REVENUE CYCLE
ID
2021-5303
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
This position functions within the pharmacy department at Southeast Alaska Regional Health Consortium to provide technical support to the pharmacists and the Department of Pharmacy Services. The work requires specialized knowledge, experience and skills to perform the technical work of a pharmacy and a thorough knowledge of the routine and procedures of the pharmacy department. The purpose of this position involves the preparation, review, supply, dispensing and control of medications and other pharmaceutical products. The position is essential to ensure all patients, departments and villages receive the medications they need and store them properly.  All work is performed under the direct supervision of a pharmacist. Performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual.   Technicians must be able to interact with patients, nurses, health aids and practitioners to answer questions related to pharmacy services. They must know when to refer questions to a pharmacist and when to answer the question themselves. Must perform dosage calculations in order to correctly prepare compounded medications and be able to work quickly and efficiently without sacrificing accuracy. Must be able to maintain pharmacy equipment and troubleshoot problems. Must know how to meet the urgent needs of patient care areas, monitor and maintain stock.   This position requires handling of hazardous substances, standing for extended periods of time, usually 8 hours; walking to deliver medications all over the building and to pick up orders, lifting 30 lbs boxes.  There is potential for exposure to infectious patients or materials, sticks or cuts by needles and other sharp items, musculoskeletal injuries and potential for harm from burglary or robbery.  This position is a covered position for purposes of the Indian Child Protection Act.
Area of Interest
PHARMACY
ID
2021-5496
Type
Intermittent
Job Locations US-AK-Juneau
The position functions within the Mental Health Outpatient Department to provide clinical psychiatric care for SEARHC patients, focusing on the diagnosis and treatment of mental disorders.  Treatment is primarily outpatient, but may include consultation-liaison and emergency services in some locations.  The Psychiatrist collaborates with other SEARHC providers, and works as a member of an interdisciplinary behavioral health team.    The Psychiatrist provides crucial behavioral health services that require a high level of expertise and knowledge.  The psychiatrist treats the most complex and seriously ill patients while providing education, consultation and support for patients, their families, and other behavioral health and medical providers.  The psychiatrist works under stressful conditions, with patients who may be disoriented, adversarial, and/or at risk of harm to self or others.  The psychiatrist provides differential diagnosis, determines level of care, and coordinates treatment with medical providers and other systems of care.  These clinical decisions are reached independently or in consultation with peers.    This position requires knowledge of treatment modalities for a wide variety of conditions, ranging from short-term interventions to long-term needs for patients with chronic or disabling issues.  The psychiatrist may be called upon to review patient management issues, quality of care, and risk management issues and outcomes. The psychiatrist may specialize in a particular area, such as child psychiatry or geriatrics, to provide specific treatments for these populations.  A responsible, respectful, and caring approach is essential to promote the most effective therapeutic relationship with patients, and positive collaboration with other health care professionals.  The psychiatrist demonstrates a culturally competence in communication with patients, families, and community members.   The psychiatrist is expected to attend to emergencies within their area of responsibility regardless of external commitments in their lives. This means there are times a psychiatrist will work late or relinquish an outside commitment in order to attend to their patients’ urgent needs.   The SEARHC psychiatrist lives in a small community. Privacy is not an easy commodity for she or he. Psychiatrists outside activities are easily monitored by their community. They are therefore often held to a higher standard, and at the least should not engage in negative role modeling.
Area of Interest
PROVIDERS
ID
2020-4832
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
Assist the SEARHC Dental Division in delivering evidence based prevention and curative periodontal and dental care for the SEARHC patient population, perform hygiene services on patients of all ages and abilities, maintain day-to-day flow of the assigned clinic, including daily office oversight and provision of direction and guidance to staff as needed, perform front desk operations including: patient registration, patient check-in and check-out, and answering the clinic phone line. Maintain customer service standards of excellence with all patients. Additional responsibilities may include conducting project work and other administrative duties as assigned by the manager or clinic director. The Program Manager – Hygienist is a key SEARHC liaison, with internal and external partners (for community outreach), to ensure quality care. This position holds the overall responsibility for supervising the daily functions  and success of the dental program.
Area of Interest
DENTAL
ID
2021-5692
Type
Regular Full-Time/80hrs (1.0 FTE)
Job Locations US-AK-Juneau
The Project Management Office (PMO) Manager has primary responsibility for defining, planning, tracking and managing the projects and programs handled by SEARHC’s Project Management Office.  Projects may include areas such as program development, growth and expansion initiatives, strategic business affiliations, and improvements supporting best practices in hospital and ambulatory care. The PMO Manager is responsible for identifying key resources and providing the direction required for meeting all project objectives. The PMO Manager must be able to manage multiple complex project schedules, resources, task details and stakeholder reporting needs. The PMO Manager will develop and utilize project management tools such as reports, tracking charts, checklists, and project scheduling software and to delegate appropriately. The PMO Manager will have direct supervisory responsibility for assigned Project Managers and support staff in the PMO.The PMO Manager is a key SEARHC liaison, with multiple internal collaborators and external partners. The PMO Manager is a highly complex position with organization-wide impact. Balancing complex project or program demands with stakeholder needs, a multi-layered reporting structure, extensive coordination and collaboration, and a large, geographically dispersed service area, is challenging. Project development and management activities at both the local and division level include initiating, planning, execution, monitoring and controlling, status reporting and close-out of projects. All of these factors impact patient care and SEARHC’s overall business and financial positions. The position may require frequent travel and the development of creative mechanisms for the dissemination of information and receipt of customer feedback.
Area of Interest
PLANNING & DEVELOPMENT
ID
2021-5455
Type
Regular Full-Time/80hrs (1.0 FTE)