REGISTERED NURSE CASE MANAGER - Specialty Clinic

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

This position functions within the SEARHC Surgery/Specialty Clinic to assist patients and medical staff within the ambulatory care setting by providing case management services and nursing care to patients referred to Surgery or Specialty Clinic.

$41.83-$53.45/hr DOE

• Responsible for the active management of SEARHC patients.
  • Collaborates with the medical provider and all interdisciplinary team members to establish individualized medical goals that maximize patient healthcare outcomes.
  • Uses problem-solving, critical thinking and anticipatory skills in meeting the needs of the patient and the provider. Patient needs should be addressed in a prompt, efficient manner

• Works closely with providers and other clinical staff to facilitate and coordinate patient referrals to Surgery Clinic. Reviews referral records to ensure all appropriate information is available for providers’ review.  Tracks the progress of referrals and outcomes of care, providing periodic status report to providers on outstanding referrals. 

• Serves as the primary clinical contact regarding patient care and in care coordination for the patients. Proactively identifies delays and obstacles to care and works to remedy individual cases and improve the process. 

• Performs staff nursing duties in the various nursing roles in the clinic. Duties include assessment, documentation, education and administering appropriate medications and/or therapies.  

• Maintains annual competencies including safety and infection control requirements. Performs duties as assigned in a responsible, respectful and caring manner to promote effective nursing staff relationships.  Maintains a clean and safe working environment including adequate supplies and upkeep of unit and equipment, reporting any defective or missing equipment and safety hazards.  Adheres to infection control policy and procedures.

• Communications and Teamwork
  • Works collaboratively by building bridges and creating rapport with team members within departments and across the organization.
  • Participates in department and clinic team and improvement efforts. 

• Performs other duties as assigned, including special projects deemed necessary to provide comprehensive health services.

Education:

• Graduate of an accredited school of nursing (Bachelor’s degree preferred)

Experience:

• At least 2 years of general nursing experience

Licensure & Certification:

• Licensure as a Registered Nurse; must obtain State of Alaska License within 60 days of employment
• Basic Life Support certification

Knowledge, Skills & Abilities:

Knowledge of:

• The nursing process and the ability to apply this knowledge in the working environment
• Customer service principles
• Safety and infection control principles

Skills in:

• Assessment, anticipation of needs, and data collection
• Oral and written communications

Ability to:

• Multi-task and work independently in fast paced environment
• Team-player
• Willing to teach when appropriate
• Problem-solve and use critical thinking skills to develop and maintain good working relations with other staff and departments
• Willingness to ask for help when encountering a new or challenging situation
• Perform job using theory-based nursing practice model, evidence-based practices and shared governance in a multi-disciplinary team.