SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
This position is responsible for coordinating administrative support activities and care coordination within the local psychiatry care team consisting of physicians, advanced practice providers, nurse care managers and other behavioral health staff. This position is also responsible for all department administrative and clerical duties, including registration and scheduling to assure seamless care, communication, and coordination of services for patients and the local psychiatry medical team. The individual works closely with the team to meet the daily demand of patient requests and needs that occur during and outside of a provider visit.
Must utilize sound judgement to support patient psychiatry referrals, outreach, and coordination of care to maintain patient safety and service quality. Decisions must be made with weighted consideration and awareness of the impact that they have on patient care, outcomes, and flow.
This position requires excellent organizational and prioritizing skills, consistent proactive attention on a positive patient experience, the ability to answer, screen and assist with highly sensitive patient phone calls, and collaborating with all interfacing staff and referral sources.
Knowledge, Skills and Abilities: