Job Locations US-AK-Juneau
Job ID
Regular Full-Time/80hrs (1.0 FTE) -A1

About Us:



SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.


Job Overview:

The Residential Support Specialist (RSS) position functions within the SEARHC Behavioral Health division to provide direct support services for clients of SEARHC residential substance use disorder and behavioral health programs. 


Duties and responsibilities include maintaining and monitoring the safety and security of the facility and the program residents and direct supportive engagement with residents to provide services, support and structure that fosters a pro-recovery environment. This may include supervision of daily living activities and facilitation of therapeutic activities and groups. 


This position requires an understanding of basic interventions that are effective in the treatment of substance use and/or mental health disorders. This position also requires crisis intervention skills, and effective communication skills for leading educational groups and activities with the residents. Residential Support Specialists must be able to engage in moderate physical recreation activities that support recoverySEARHC residential programs are residential living environments with 24-hour staff. Work schedules vary and may include rotation on evenings and weekends. 


As an entry-level to intermediate-level direct service position, the RSS position requires a commitment to ongoing professional development in the areas of behavioral health and substance use disorder treatment and recovery. Each RSS will have a professional development track, based on individualized professional development needs. In addition, the RSS will be engaged in a SEARHC-funded, State of Alaska approved, Qualified Addiction Professional (QAP) certificate training program. 


Salary Range: $22.74-$30.80/hr. - Depends on Experience


Key Essential Functions and Accountabilities of the Job 

  • Facilitate daily program components, including monitoring and supporting the residents in daily living tasks and treatment objectives 
  • Teach, support, and assist clients in understanding and meeting program rules and expectations.  
  • Establish therapeutic rapport with residents and utilize basic counseling skills for group and individual resident management. 
  • Team-based coordination and facilitation of treatment and recovery support services, including individual and group services. 
  • Lead a wide range of programmatic treatment activities such as therapeutic initiatives and games.  
  • Engage in moderate physical recreational activities that support recovery. 
  • Support clients in engagement within the community setting and participation in recreational events.  
  • Establish and engage in professional collaboration within SEARHC and relevant community entities, to comprehensively manage and maintain safe and secure operations of the residence. 
  • Maintain ongoing professional development and participate in educational opportunities as assigned by leadership team. 
  • Participate in professional meetings as scheduled, within the program, clinic, and SEARCH system.  
  • Maintain appropriate records in a confidential manner. 
  • Other duties as assigned to meet program, clinic, departmental and organizational goals. 



Education, Certifications, and Licenses Required 

  • High school diploma or equivalent 
  • Qualified Addiction Professional (QAP) certification or ability to obtain within 3 years of hire. All training for the QAP certification process will be provided and funded by SEARHC. 
  • Raven’s Way Only: 
  • BLS certification within 90 days of hire 
  • Level I Ropes Course Certification or ability to obtain within 1 year. 
  • Aggressive behavior management training certification within 90 days of hire  
  • Alaska Food Worker Card upon hire 
  • Valid State of Alaska Driver’s License or can be obtained within 6 months of hire. 
  • Must be at least 21 years of age 


Knowledge, Skills, and Abilities: 


  • Willingness to participate in a professional development plan, both to meet requirements of the QAP certification and to facilitate implementation of program services. 
  • Capacity for teamwork, written and oral communication skills, and fostering a positive environment for individuals in early recovery.  
  • Demonstrate the ability to learn, understand and implement professional boundaries and confidentiality requirements of the behavioral health field. 
  • Adolescent Programs Only: 
  • Skill aptitude and experience in child and youth care. 
  • Skills/competence in basic outdoor recreational activities. 


Computer Skills:   

  • Proficient in Microsoft Office Products including Word, Excel, and PowerPoint 


Travel Required:   

  • Must be able to travel 10% of the time. 


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