WIC CLERK - FAIRBANKS

SEARHC: Who We Are - YouTube

SouthEast Alaska Regional Health Consortium (SEARHC) - YouTube

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

This position functions within the Women, Infant, and Children (WIC) Program. This position is critical for the delivery of WIC services to eligible women, infants, and children.  Under the supervision of the WIC Supervisor, this position is responsible for program operations including clerical tasks involved in the administration of a WIC Clinic and other tasks as directed. Must be able to travel to communities within the Fairbanks North Star Borough including military installations.

• Enter demographic information into Spirit and determine applicant’s financial eligibility for WIC.
• Under the supervision of qualified WIC staff, issues WIC vouchers to WIC participants.
• Run weekly and monthly reports as required and in accordance with federal and state WIC Program policies and procedures. 
• Maintain safety and security of office property and inventory of office supplies including formula, breastfeeding pumps, nutrition education handouts and other WIC program supplies.
• Assist in training of new WIC Clerks.
• Attend outreach activities, as requested by the WIC Supervisor.
• Willingness to be cross-trained in various WIC duties outside of clerk as needed.
• Perform other tasks as directed and manage office in absence of WIC staff.
• Maintain consistent feedback to the WIC Supervisor regarding all major areas of clinic functioning.
• Attend all required SEARHC, federal and state WIC program trainings in accordance with program policies and procedures.
• The duties and responsibilities in this job description are representative categories and do not necessarily represent a complete list of duties of the position.
• This position requires the ability to work collaboratively with other Fairbanks programs and partner agencies.

Education, Certifications, and Licenses Required

• Must successfully complete the Pass WIC Clerical Competency Training with WIC Program Consultant (WPC) within 6 months of hire.
• Must be able to pass an extensive background check to access military installations in Fairbanks.
• Must possess a valid Alaska Driver’s License.

Experience Required

• One year’s work experience in a clerical field, including knowledge of computers and their applications preferred.
• One year’s work experience in WIC or health promotion preferred.
• Experience working with women, young children, and families preferred.

Knowledge of

• Knowledge of general office skills such as file maintenance, customer-oriented telephone skills, and demonstrated office organizational abilities.
• Knowledge of computers and basic software applications such as MS Word (word processing), Excel and PowerPoint, Microsoft Outlook Suite.

Skills in

• Skilled at communicating effectively both orally and in writing.
• Skilled at organizing and prioritizing time/tasks with multiple demands.
• Skilled at following written and verbal instruction.

Ability to

• Able to treat clients (women and families of young children), visitors, health care providers, and outside agencies and staff courteously, effectively, and professionally.
• Able to handle difficult client situations with a calm, reassuring, and respectful demeanor.
• Able to travel to sites.

Travel Required

• Travel required to sites including military installations.