SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
The Call Center Specialist is the point of initial contact for our organization and will be answering incoming calls and routing them to the correct department or staff member. The specifics of the role include (but are not limited to) answering the phone, managing patient queries, directing them to the appropriate person or department where necessary, all of which are approached with the requisite phone etiquette. This is a key role in the patient experience and is the patient's first impression at multiple locations within SEARHC.
$19.85 - $24.67/hr DOE.
Key Essential Functions and Accountabilities of the Job
Education, Certifications, and Licenses Required
Knowledge, Skills, and Abilities