Job Locations US-AK-Haines
Job ID
Regular Part-Time/40hrs (0.50 FTE) - A5

About Us:


SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

Provides technical support to the pharmacists and the Department of Pharmacy Services and provides confidential and frontline support to customers at the pharmacy window and waiting rooms.  


$20.65/hr while in training.


  • Supports the pharmacist
    • Retrieves medications from shelf of Scriptpro robot (if available), counts medications, and labels containers under the supervision of the pharmacist. 
    • Cleans and refills the Scriptpro robot, and Kirby Lester daily and as needed. 
    • Orders and replaces stock in the pharmacy
    • Retrieves and interprets medication orders; performs pharmaceutical calculations; enters orders into pharmacy computer system for pharmacist’s review. 
    • Labels, fills and delivers medication to appropriate patient care locations. 
  • Maintains equipment and performs required recordkeeping
    • Conducts inventory, orders, receives and stocks drugs and supplies
    • Performs restocks and cleans the IV Hood before and after compounding, cleans the entire IV room daily and performs other scheduled cleanings.
    • Maintains log of hood pressures and notify maintenance of insufficient air flow.
    • Refills the emergency room Pyxis machine and files proper paperwork.
    • Fills out appropriate paperwork when preparing and delivering controlled substances. 
    • Receives and triages information requests; researches and provides information where appropriate, referring other inquiries to the pharmacist. 
    • Retrieves expired, recalled, or discontinued medications from stock and patient areas; discards or returns to stock as appropriate; completes corresponding documentation.
    • Assists in documentation of unit-specific procedures and quality assurance activities under Pharmacist review.
  • Assists customers with a variety of needs.
    • Answers telephone and takes requests for prescription refills from patients. Contacts patient’s providers when prescription has no refills.
    • Communicates with patients at the pharmacy window and directs traffic within the pharmacy and waiting room. 
    • Triages patient questions: answers questions when appropriate, refers other requests to a pharmacist. 
    • Gives patients a courtesy call at 10 days, then returns prescriptions to stock when they are not picked up by patients within two weeks; processing prescriptions through software to reverse billing. 
    • Dispenses prepared refill prescriptions under the supervision of the pharmacist.
    • Applies postage to mail-out prescriptions and delivers them to the warehouse or directly to air freight carrier.  Puts away freight and handles boxes of up to 30 pounds.
  • Other functions
    • Checks crash carts for used, outdated, or recalled drugs and replenishes them as needed. 
    • Keeps pharmacy areas clean, neat, and well organized. 
    • Monitors refrigerator temperatures in all refrigerators used to store medication in the pharmacy.
    • Other duties as assigned.



  • High School diploma or GED
  • Education necessary to obtain license to practice in the State of Alaska
  • Fluent in the reading, writing and speaking of the English language



  • 1-2 years of customer service experience, healthcare or related experience


  • Obtain License to practice in the State of Alaska upon completion of training



Knowledge, Skills & Abilities

Knowledge of:

  • Drug names and strengths, generic equivalents, pharmaceutical and medical terminology
  • Computer systems as well as knowledge of operation and capabilities of all automated equipment within the pharmacy
  • Laws, regulations and policy and procedures of pharmacy practice


  • Sterile compounding skills – Must pass a written, visual and manual test with 3 months of hire
  • Hazardous drug handling – must pass written test with in 3 months of hire
  • Basic math skills required to calculate dosages

Ability to:

  • Multitask with constant interruptions and adapt to changes in workload and work schedule.
  • Work cooperatively with all health-system and pharmacy staff and deal with difficult people.
  • Set priorities and solve problems and respond quickly in emergencies.



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