SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
The Call Center Coordinator’s primary purpose is efficient scheduling to ensure that patients are correctly scheduled for appointments and procedures in multiple locations within SEARHC. The specifics of the role include (but are not limited to) answering the phone, managing patient queries, and scheduling appointments for patients all of which are approached with the requisite phone etiquette. Accuracy and attention to detail are critical and this position requires reviewing and monitoring the quality of data.
Key Essential Functions and Accountabilities of the Job
Education, Certifications, and Licenses Required
Knowledge, Skills, and Abilities