SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
This position is responsible for administrative support of the Integrated Care Teams. The Primary Care integrated care teams (ICT) consist of a Provider, a RN Case Manager, a Certified Medical Assistant/LPN and an ICT Coordinator. This integrated team has the opportunity to build relationship with patients over time to address their preventive, acute and chronic health care needs which results in a high continuity of care and interdisciplinary team work.
This position is responsible for all clerical duties, scheduling tasks and support of team Case Manager as assigned. Each Integrated Care Team will serve a population of approximately 900 – 1, 200 patients. This position will work closely with the Case Managers in order to meet the daily demand of patient requests and needs that occur outside of a provider visit.
This position requires the ability to answer, screen and assist with sensitive patient phone calls. This position requires close, collaborative interfacing among all members of the Integrated Care Team. This position requires excellent organizational and prioritizing skills to work in a fast paced environment supporting all team members in coordinating care of the patient population.
Knowledge, Skills and Abilities: