RURAL ADVANCED PRACTICE PROFESSIONAL CLINIC SUPERVISOR

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

The Rural Advanced Practice Professional Clinic Supervisor (RAPPCS) provides directive administrative and clinical oversight for local operations including day to day supervision and leadership for primary care clinic medical and support staff.  The RAPPCS works collaboratively with other departments and managers to assure optimal delivery of health care service consistent with SEARHC policy and procedure, Medical Staff Bylaws, and nationally recognized medical standards of care.  The RAPPCS supports, encourages, and implements SEARHC strategic goals and organizational initiatives.  The RAPPCS provides direct patient care services including after hours on-call.

• Provides comprehensive primary care; provides ongoing care to a panel of patients, and also provides urgent/emergent care, participating fully in the clinic provider on-call rotation. Care is provided to persons of all ages and genders.
• In coordination and under guidance from the Primary Care Clinic leadership team, RAPPCS provides supervision and direction to the local primary care clinic. Participates in annual budget development and consistently manages to the budget. Supervises local medical providers (APPs and Community Health Aides).  Serves as supervisor, consultant, mentor, and coach.  Actively participates and leads the hiring process for vacancies.  Resolves any conflicts within the provider group, for example scheduling, call, patient assignments, interpersonal communication issues, etc.  Consults with the Primary Care Medical Director on these issues as needed.
• Responds to and investigates patient complaints. Participate in reviewing care provided as requested by Medical Executive Committee. Completes or delegates activities required under daily, weekly and monthly checklists, completes quarterly report relating to clinic activities.  Position clinic administrative responsibilities include; interviewing local applicants for vacant positions, organizing and scheduling regular  clinic staff and all hands meetings, developing an on call schedule for medical providers, assigning and monitoring various clinic duties such as pharmacy, medical and office supply orders, coordination & granting of leave and training requests, approving time and attendance completing annual evaluations on staff, initiating performance improvement plans and/or disciplinary actions as needed.
• Position serves as a liaison between the primary care clinic and other SEARHC programs and departments as well as various State or Federal programs needing a contact person in the community. As requested, represent SEARHC in various local community settings such as with the local health board, EMS group, health fairs and other local health promotion activities.                                                     

Education/Experience

• Education necessary to obtain NP or PA license within the State of Alaska
• Three years of experience as a practicing provider, additional clinical experience or training prior to practice as a licensed provider may be considered by the Medical Director of Primary Care Clinics to meet this minimum experience requirement
• Demonstrated experience working in a supervisory and administrative capacity in a medical setting

License and Certifications

• State of Alaska Medical License as an NP or PA
• Board Certified in specialty by accrediting body
• Maintains active unrestricted DEA registration
• Maintains active SEARHC medical staff privileges
• BLS, ACLS, PALS, ATLS, ALSO (or similar obstetrical life safety risk management training) required within one year of start date.

Knowledge, Skills & Abilities

• Knowledge of primary health care practices and principles
• Basic emergency care and protocol where appropriate
• Common disease processes and pharmacology
• Effective communication skill and ability to interact with staff, patients, and community members
• Capable of operating essential basic medical equipment
• Makes proper assessments based upon history, exam, lab, x-ray and other data
• Incorporates health promotion and health prevention activities into patient care
• Carefully listens to patients and family members
• Educates patients and family members about diagnoses, treatment plan alternatives, risks, options, and medications
• Is aware of standards of care, EMTALA, HIPAA, health care risk management principles, medical ethics, and medical malpractice principles
• Provides high quality health care services including the performance of medical procedures appropriate to the outpatient and emergency care setting
• Promotes teamwork and collaboration and resolves conflict
• Ability to efficiently utilize the electronic medical record and other clinically required technology
• Express ideas clearly through oral and written communication skills, analyze complex situations efficiently and problem solve, and effectively implement clinical program strategies
• Lead, nurture, and promote teamwork and communication
• Ability to mediate and resolve conflict.
• Ability to provide leadership and foster collaboration.
• Ability to recruit and retain qualified staff.
• Willingness to develop knowledge of, apply, and follow standards of TJC, HRSA, CMS and/or other governing body regulations.