SHUTTLE DRIVER

Job Locations US-AK-Juneau
Job ID
2022-6269
Category
PATIENT EXPERIENCE
Type
Intermittent -A6

About Us:

 

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

 

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

Provide shuttle-driving services to and from SEARHC facilities and other authorized locations.  Must be familar with Juneau Road system.

Responsibilities:

  • Displays and maintains the highest level of customer service and professionalism to patients and staff.
  • Drives customers to and from SEARHC facilities for appointments.
  • Uses good judgment and safe driving skills.
  • Keeps a timely shuttle route.
  • Assists passengers getting in and out of vehicles and assisting with loading wheelchairs, strollers, luggage, etc.
  • Uses phone (with hands-free device) to communicate with passengers and other drivers.
  • Keeps a record of trips including names of passengers and destination or pick-up point, pick up, and drop off times.
  • Notifies lead of any servicing the shuttle vehicle may require such as oil changes, tires, cleaning, and general maintenance.
  • Maintains a professional appearance.
  • Assures shuttle vehicles are clean and inspected at the beginning and end of every shift.
  • Offers passengers an opportunity to complete a satisfaction survey.
  • Performs other duties as assigned.

Qualifications:

 

Education: 

  • High School Diploma or GED

 

Experience:

  • 3-6 months experience as shuttle driver or similarly related customer service field or equivalent combination of education and experience

 

License/Certification:

  • Unrestricted, current Alaska driver’s license

 

Knowledge, Skills, and Abilities

Knowledge of:

  • Knowledge and demonstrated use of customer service principles
  • Knowledge of local road system(s)
  • Effective oral and written communication skills

 

Skills in:

  • Skill in operating a computer, utilizing a variety of software applications
  • Skill in using a database

 

Ability to:

  • Ability to multi-task and work independently in a fast paced environment
  • Ability to respond quickly in urgent situations with attention to detail
  • Ability to problem solve and use conflict resolution skills

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed