Job Locations US-AK-Juneau
Job ID
Regular Full-Time/80hrs (1.0 FTE) -A1

About Us:


SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

This position functions as the receptionist in the SEARHC (SouthEast Alaska Regional Health Consortium) corporate building and provides technical support for the Patient Experience Division, specifically administrative support services to the Director of Patient Experience. This assistance includes organization, analysis, and project support along with clerical duties. This position interacts with the general public, staff, and management.


  1. Provides project/program assistance as assigned including organization, project/program management, analysis, performing complex searches, and problem solving.
  2. Provides high level administrative/clerical support to the Director of Patient Experience including scheduling, arranging travel, memo writing, word processing, creating spreadsheets and presentations, scanning, faxing, and filing.
  3. Office management including ordering office supplies, greeting guests as needed, placing, and receiving calls, multitasker and organized.
  4. Depending on needs, may lead and/or supervise other administrative positions as required.
  5. Provides support to assigned Patient Experience functions with various electronic systems for reporting and policy management.
  6. Other duties as assigned.




  • Associate Degree or equivalent combination of education and experience


  • 3-5 years of work experience in clerical assistance including working knowledge of office functions including computer word processing and data management. Further education (beyond an associate degree) may be exchanged for required experience
  • Experience in the development and analysis of workflow systems for efficiency 


  • Valid Driver’s License

Knowledge, Skills & Abilities


  • Strong knowledge of word and excel, including spreadsheets and formulas
  • Considerable knowledge of office machines and equipment
  • Thorough knowledge of office management


  • Analytical and problem-solving skills
  • Strong planning, organizational and problem-solving skills
  • Strong verbal and written skills
  • Proficiently skilled at word processing and computer applications for data management and retrieval

Ability to:

  • Make decisions in an independent manner
  • Prioritize and multitask efficiently and maintain organizational skills during frequent interruptions throughout the day
  • Work with accuracy and detail
  • Maintain professional and emotional stability during stressful times
  • Work in a team environment with minimal supervision
  • Perform multiple complex administrative processes simultaneously, independently, and with a high degree of confidentiality
  • Manage and prioritize administrative activities to ensure office procedures and workflow is efficient and deadlines are met.
  • Professionalism, have calm demeanor and empathetic




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