CROSSINGS OPERATIONS ASSISTANT MANAGER

Job Locations US-AK-Wrangell
Job ID
2021-5679
Category
BEHAVIORAL HEALTH
Type
Regular Full-Time/80hrs (1.0 FTE) -A1

About Us:

 

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

 

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

The Crossings Operations Assistant Manager (AM) is responsible for a variety of managerial and administrative tasks.  This position supervises the Therapeutic Recreational Wilderness Guides (TRWGs) and is responsible for risk management aspects of the outdoor behavioral health care program. The Assistant Manager also provides staff and client support in a challenging wilderness setting with the goal of making progress towards individualized Treatment Plan goals. This position is in the Alaska Crossings Program, Behavioral Health Division of SEARHC.

 

The Assistant Manager must understand all SEARHC Adolescent Programs policies, Alaska Crossings Accepted Practices and Alaska Crossings curriculum to ensure consistency in philosophy and procedural implementation in hiring, training, and supervision of operational support staff and Therapeutic Recreation Wilderness Guides. This position requires risk management skills and the ability to train TRWGs in mitigating these risks.

 

This position adheres to the organization mission:  Alaska Native people working in partnership to provide the best healthcare to our communities, by providing care and interventions to youth and their families.

Alaska Crossings serves adolescents who are experiencing severe emotional disturbances and the AM must be able to support the TRWGs in working with these clients. The AM works closely with clinical staff to provide direction for client treatment. This position periodically requires work in remote 24-hour wilderness settings. Outdoor activities include living under tarps, canoeing, hiking, and other outdoor recreational activities in rainy and cold weather and extended darkness, while maintaining positive therapeutic interaction with up to 9 clients.

Responsibilities:

  • Staff Hiring, Training, and Supervision.  Assist with hiring, training, and supervision of Therapeutic Recreational Wilderness Guides and operational support staff. The AM conducts performance evaluations, as well as the recruitment, discipline and termination of the employees supervised. The Assistant Manager directly oversees the activities of assigned expedition teams and ensures all expedition team members understand and can demonstrate competency in Alaska Crossings Accepted Practices, curriculum, and documentation. This may involve extended work in remote settings to supervise staff and assist with client management.
  • Risk Management and Emergency Response. Ensure that TWRGs adhere to established risk management practices. Serve on the Risk Management Committee to analyze incidents and practices. Be part of the Crossings “on-call” rotation to respond to after hour emergencies. Assist in the development of risk management Accepted Practices and training as assigned.
  • Program Management & Development. Work with the Crossings Program Manager to develop and maintain Crossings Accepted Practices and curriculum. Develop systems and accountability to ensure that these systems are implemented on the AK Crossings expeditions. Collaborate closely with the clinical team. Supervise staff to ensure that all necessary documentation is complete, accurate, and timely. Maintain appropriate records in a confidential manner and log daily client activities as outlined in the program policies and procedures.
  • Permitting. Oversee National Forest, State Forest, and Crown Land permitting process. Ensure that expeditions are following necessary guidelines and regulations when traveling on public lands.
  • Logistics. Logistics tasks include, but are not limited to: food purchasing, route planning, gear purchasing and maintenance, resupply scheduling, and maintaining relationships with local vendors. These tasks must be completed within an annual approved operating budget.

Qualifications:

Education/Experience

  • Experience working with youth, preferably in a wilderness setting.
  • 3 years experience working in an outdoor/wilderness program, Alaska Crossings experience preferred
  • Must be 21 years of age.
  • Bachelor’s degree in behavioral health, outdoor education, or closely related field OR
  • Candidates without a bachelor’s degree in a related field can be considered with a minimum of four (4) years relevant experience in similar programs

License/Certifications

  • Wilderness First Responder or Wilderness Emergency Medical Technician certification within 3 months of hire.
  • Current CPR certification within 3 months of hire.
  • Valid Alaska driver’s license within 6 months of hire
  • Crisis Response Training within 6 months of hire.

Knowledge, Skills & Abilities

  • Commitment to maintaining high professional standards
  • Ability to work closely and collaboratively with other Crossings and SEARHC employees, interact effectively with clients, clients’ families and supporting professionals.
  • Thorough knowledge of adolescent outdoor behavioral health and its treatment modalities, experiential wilderness expedition techniques and safety standards within the field.
  • Possess the skills necessary to provide in-field supervision and coverage when necessary.
  • Thorough knowledge of the policies and procedures for the hiring, training and supervising employees.
  • Advanced skill in leading therapeutic wilderness expeditions in a safe manner and the ability to teach the various wilderness activities utilized by the program
  • Advanced ability to create wilderness expedition curriculum, coordinate with clinical team and educate subordinates for implementation of the knowledge, skills and abilities associated with both technical and therapeutic curriculum.
  • Strong skills in individual counseling, crisis intervention and group facilitation.
  • Strong skills with computers and various computer software programs including MS Word and MS Excel.

Other

  • This position requires periodic work in remote 24-hour wilderness settings.
  • This position is a covered position in accordance with the Indian Child Protection Act (ICPA)

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