Job Locations US-AK-Haines
Job ID

About Us:




SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more

Job Overview:

Interacts with employees, patients, families, and visitors appropriately and professionally. Using excellent communication skills, the Screener will screen all visitors, patients, vendors and public entering SEARHC facilities. The Screener will identify patients, provide masks, exhibit confidence with providing instruction to visitors on hand hygiene and proper replacement/storage of cloth masks during visit, ask screening questions and take the temperature (forehead) of anyone entering the facility. Screeners will provide directions and general information regarding services.


You will be provided the proper personal protective equipment (PPE) and social distancing will be adhered to. We will provide education and training on our protocol, equipment and COVID-19 policy and procedures.


  • Responsible for completing established COVID-19 screening procedures of all individuals seeking entry into the assigned facility.
  • Provide runner services for the site in support of COVID-19 screening procedures.
  • Adhere to strict infection prevention practices
  • Educate visitors on essential infection prevention practices to follow
  • Clean and disinfect the work areas as directed.
  • Sanitize exam equipment in between all screenings.
  • Participate in outreach and/ or quality improvement activities as assigned and directed by staff.
  • Participate in collection of patient COVID-19 samples as needed to assist in department operations.
  • Perform miscellaneous clerical duties as assigned by staff.
  • Act in a professional manner reflecting the mission and values of SEARHC.
  • Support and abide by all policies and procedures.
  • May be required to rotate to other local SEARHC locations as needed.




  • High School Diploma or Equivalent



  • Previous experience in Customer Service or Hospitality Services preferred. 
  • Prior experience working in Healthcare or as a Medical Assistant or CNA preferred 

Knowledge, Skills & Abilities

  • Ability to greet staff, patients and visitors in a pleasant and helpful manner.
  • Must be empathetic and respect others privacy.
  • Must be reliable and punctual.
  • Ability to establish and maintain effective working relationships with patients, employees and the public.
  • Must have strong communication skills both verbal and written.
  • Ability to de-escalate difficult interactions.
  • Work independently with little supervision and generally carry out detailed written and verbal instructions.
  • Knowledge of HIPAA privacy rules.
  • Seeks appropriate help from supervisor or clinical staff to solve problems when appropriate. 
  • Must comply with all SEARHC policies and procedures regarding patient confidentiality.


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