RN Manager - Acute Care - ED- Trauma

Job Locations US-AK-Wrangell
Job ID
Regular Full-Time/80hrs (1.0 FTE) -A1

About Us:

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

The RN Manager, Acute Care/ED/Trauma is responsible for providing administrative oversight and direction for the Emergency Department, Trauma Services, and Acute Medical Services at Wrangell Medical Center. The RN Manager, Acute Care/ED/Trauma will provide accountability for planning, directing, leading, and evaluating nursing care within these service areas. Responsibilities include participation as the Trauma Coordinator; this is a fundamental aspect of this position and key to the success of this organization’s trauma program development, implementation, and evaluation. Work practice reflects mission, vision, and values of the hospital and departments based upon evidence based best practice. Ensures that departments are maintained in a manner that meets all Critical Access Hospital (CAH) Guidelines.


  • Oversee the daily workflow, staffing, orientation, training, and development of employees within the ER, and Acute medical department services.
  • Act as the hospital liaison with all pre-hospital emergency medical services and area Trauma referral centers.
  • As the trauma coordinator, organize services and systems necessary for the multidisciplinary approach throughout the continuum of trauma care; assume responsibility for the clinical and financial performance of the Trauma Program.
  • Responsible for the ongoing quality/performance improvement processes related to trauma care.
  • Facilitate Emergency Prep meetings, ED, and Acute staff meetings. Participates on committees and task forces as assigned.
  • Promote and support a collaborative team approach in providing care for all ED, trauma, and acute care patients.
  • May be required to work as a staff nurse, when needed, to ensure staffing coverage of departments. This may vary depending on staffing needs of the Emergency, and Acute care departments.
  • Follow through on commitments; accepts responsibility for personal actions; and adapt to change.
  • Promote and support a collaborative team approach in providing care for all patients.
  • Support and interpret policies, procedures, philosophy, and objectives of the hospital.
  • Facilitates staff analysis and improvement plans for ED/Acute care employee satisfaction workgroups.
  • Monitor customer satisfaction scores and implements plans to improve them.
  • Monitor patient volumes, quality of care, and performance of staff to identify areas for improvement.
  • Maintaindepartmental dashboards that include information and progress on pillars of excellence (People, Service, Quality, Finance and Leadership).
  • Responsible for investigating patient, physician, and staff complaints and concerns and works to resolve them.
  • Complete annual performance evaluation for self and employees and implement plans of correction
  • when needed.
  • Contribute to a budget; leads cost efficient and effective operations, creates plan of correction for any operating expenses that deviate more than 5% from budget.
  • Use problem-solving and conflict resolution skills to foster effective work relationships with team members.
  • Maintain required competencies for self and all employees within the departments.
  • Perform other duties as assigned.


  • Working irregular hours including on call hours.
  • Physically demanding, high-stress environment.
  • Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions.
  • Pushing and pulling heavy objects.
  • Full range of body motion including handling and lifting patients.
  • Position requires light to moderate work with 50 pounds maximum weight to lift and carry.
  • Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.



  • Bachelor’s Degree in Nursing (BSN) required or must be enrolled in a program to be completed within two years.


  • Two (2) to three (3) years of management and/or supervisory experience preferred.
  • Three (3) years of Emergency Room experience in a similar size hospital preferred.


  • Must be a Registered Nurse in the State of Alaska.
  • Basic Life Support (BLS) certification.
  • Advanced Cardiac Life Support (ACLS) certification.
  • Pediatric Advanced Life Support (PALS) certification.
  • Trauma Nursing Core Course (TNCC) certification.
  • Will obtain CEN (Certification for Emergency Nursing) as soon as eligible or within two years, whichever comes sooner.

Knowledge, Skills & Abilities:

Knowledge of:

  • Knowledge of emergency medical and trauma services.

Skills in:

  • Skills in planning, organizing, directing, coordinating and evaluating nursing activities and strategic planning skills.
  • Educating and mentoring
  • Organization skills
  • Strong interpersonal skills.

Ability to:

  • Ability to determine appropriate course of action in more complex situations.
  • Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
  • Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
  • Ability to maintain confidentiality of all medical, financial, and legal information.
  • Ability to complete work assignments accurately and in a timely manner.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to handle difficult situations involving patients, physicians, or others in a professional manner.


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