Job Locations US-AK-Juneau
Job ID
Temporary Full-Time

About Us:


SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

Under close supervision, provides clerical and technical support to laboratory staff through reception, basic specimen processing, and laboratory organization.


SEARHC is not a latex free facility; an employee should expect to work in an environment where latex

may be present. May occasionally be exposed to hazardous working environment with hazardous chemicals and infectious disease.


  • Provides clerical and technical support to the laboratory of the SEARHC laboratory. Answers incoming phone calls and routes callers to appropriate department or personnel.
  • Provides customer services to physicians, nurses, and others contacting the laboratory. Answers questions about laboratory processes, services available and basic technical issues.
  • Assists in specimen processing. Evaluates specimens for integrity, verifies correct labeling and paperwork and resolves discrepancies with specimen documentation as they occur. Assists with processing incoming specimens. Distributes specimens to assigned areas.
  • Assists with microbiology set-ups of patient specimens and QC organisms, and rapid testing set-ups. Assists with daily/weekly/monthly maintenance procedures of laboratory equipment. Assists in laboratory organization, records maintenance, reception, scheduling, and general duties to facilitate office administration. Assists with department projects.
  • Maintains department records and assures completeness of files. Updates, distributes and archives productivity reports.
  • Sends, receives and distributes lab results. Makes copies and scans and files electronic documents. Maintains, orders and stocks office and technical supplies.
  • Performs other duties as assigned



  • High School Diploma or GED.

Knowledge, Skills & Abilities: 

  • Knowledge of customer service concepts and practices.
  • Knowledge of basic clinical processes and medical terminology.
  • Knowledge of privacy laws and regulations.
  • Knowledge of multi-line telephone systems operation.
  • Skill in operating office and basic laboratory equipment.
  • Skill in oral and written communication.
  • Skill in establishing and maintaining cooperative working relationships with other employees.
  • Skill in operating a personal computer utilizing a variety of software applications.
  • Must be able to lift approximately 15 pounds.
  • This position requires the ability to stand or walk for varied periods of time.


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