The Patient Access Representative in Training is an entry level position and will be focused on learning and job development. There will be time dedicated to job shadowing and working with a trainer/supervisor. They will learn to greet patients and family members in a professional and courteous manner. Obtains, and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. This position also answers all the incoming calls, and schedules a majority of all appointments. They are responsible for filling provider schedules by following specific scheduling guidelines. This department represents the face of SEARHC and must maintain the highest level for customer service in order to contribute to a positive patient experience.
Knowledge, Skills, and Abilities: