Job Locations US-AK-Sitka
Job ID
Information Technology
Regular Full-Time/80hrs (1.0 FTE)

About Us:


SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

The Clinical Informatics position supports the clinical staff in the use and adoption of electronic medical record applications and systems. As a Clinical Informaticist, the position works collaboratively with all clinical staff to leverage technology to increase efficiency and improve patient outcomes in outpatient and inpatient settings. This position must have excellent customer service skills, be able to work alternative schedules in order to support staff, and be comfortable with computers and computer applications.  Travel will be required.


  • Drive the adoption and efficient use of electronic health record applications and systems through training and coaching of medical, nursing, pharmacy and other clinical and non-clinical staff within the patient care setting. Develop and maintain training content. Remote travel to field sites for training, troubleshooting, and process enhancement.
  • Collaborate with Informatics Team to implement, support and maintain electronic health record applications and systems. Enhance and develop new EHR functionality and solutions in support of clinical processes and procedures. Provide EHR subject matter expertise and innovation in support of medical staff and improved patient outcomes.
  • Software and workflow related trouble-shooting with collaboration with technical personnel as needed. May be required to participate in an on-call rotation for night and weekend support of SEARHC clinical applications.
  • Dental software and hardware support periodically as needed
  • Other duties as assigned



  • Minimum 5 years work experience in a medical setting; clinical experience preferred
  • Minimum 2 years work experience with clinical information systems
  • Minimum 1 year work experience with computer technology such as configuration, installation, and generating reports.

Licensure and Certification

  • Current active and unrestricted Alaska license in field of practice/training. Experience and training for applicants without a state licensure requirement may be substituted for a license.
  • Example licenses include but not limited to: RN, psychology, Health informatics
  • Clinical Informatics training preferred.

Knowledge, Skills & Abilities

Knowledge of:

  • Scheduling, radiology, laboratory, and document scanning systems.
  • Medical standards of care and best practices in outpatient and inpatient settings.
  • Clinical information and information technology systems.
  • Effective administration skills in interacting with staff and patients
  • TJC, HIPAA, MACRA, CMS and other regulatory requirements

Skills in:

  • Interpersonal, written, and oral communication with a wide variety of internal and external customers.
  • Effective use of MS Windows, Office, and other common business communication, collaboration, and support applications and services.

Ability to:

  • Problem-solve and practice good judgment.
  • Work effectively across a broad range of SEARHC sites and staff.
  • Anticipate needs and generate proactive resolutions to problems.
  • Work both independently and in a team oriented, collaborative environment.
  • Research and analyze medical standards of care and best practices as applicable to SEARHC.
  • Effectively prioritize and execute tasks.
  • Travel to various consortium sites, professional development, and user group meetings.
  • Work outside of regularly scheduled times to assist with implementation or support.
  • Work long hours to meet project deadlines and to solve technical problems, resulting in stressful work situations.
  • Incorporate health promotion and prevention activities into patient care
  • Present topics, Teach, coach, and engage staff in an effective manner on various subjects


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