Job Locations US-AK-Juneau
Job ID
Regular Full-Time/80hrs (1.0 FTE)

About Us:

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

This position is responsible for managing the HR central call center and providing general and clerical support to the Human Resources Division. This assistance includes data entry, project support and clerical duties. This position interacts with the general public, staff, and management.


  • Responsible for answering phone calls that are received to our central call center. Responsible for having the general knowledge of HR processes and policies for each relevant area in order to answer general inquiries from external and internal customers. Provides general administrative/clerical support to the division including filing, scanning, faxing, copying and greeting visitors in assigned work area. Collects and distributes all incoming and outgoing mail.
  • Prepares personnel files for new hires and timely filing of all personnel documents. Prepares orientation packets for new employees. Prepares, processes, and maintains all forms and personnel files for assigned work area in accordance with legal requirements, Joint Commission, and SEARHC policies and procedures
  • Provides project/program assistance to the HR division. Periodically audits files to ensure compliance with record keeping guidelines and archiving records. Researches and resolves issues as necessary.
  • Provides support to assigned HR functions with various electronic systems for reporting and policy management. Perform data entry work in collaboration with HRIS Specialist.
  • Other duties as assigned.



  • High School Diploma/GED


  • 2 years of office experience, preferably performing HR functions.

Knowledge, Skills & Abilities:

Knowledge of:

  • Computer applications: MS Office, HRIS databases
  • Basic office equipment
  • Customer Service principles and processes

Skill in:

  • Organizing work and maintaining an attention to detail
  • Demonstrating analysis and problem-solving
  • Operating computers
  • Interpersonal Skills
  • Oral and written communication

Ability to:

  • Prioritize work assignments and accomplish the quality and quantity of work expected within set time limits
  • Maintain confidentiality
  • Communicate in a clear, concise, and effective manner both in written and oral form


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