Job Locations US-AK-Sitka
Job ID
Regular Full-Time/80hrs (1.0 FTE)

About Us:



SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.


Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

Under the supervision of the IT manager of aplicaitons and integration, this position is responsible for day to day support and maintenance of SEARHC’s imaging processes and PACS environment.  This position will make recommendations for advancements within SEARHC’s PACS environment, image routing platforms, and client implementations/integrations.  Additionally, this position will provide support for PACS and related imaging issues


  • Responsible for day to day support of PACS equipment including image workflow, archiving, auto-routing, and pre-fetching, and other related activities. Support regular training cadences for staff on use of PACS application.
  • Responsible for supporting system maintenance and troubleshooting of imaging systems.
  • Works closely with IT and clinical leadership in the development of operating standards, policies, and procedures for PACS.
  • Reviews feedback from customers, compiles and analyzes support data, and recommends procedural and educational changes as appropriate.
  • Assists strategic planning for imaging initiatives.
  • Supports activities of vendors in all phases of support and maintenance of PACS.
  • Collaborates with IT staff in support and maintenance of PACS.
  • Prepares reports for administration on all aspects of PACS operations as appropriate or directed.
  • Maintain system configuration and workflow, patient and image database, as well as the associated storage systems.
  • Maintains and prioritizes list of areas for improvement within the imaging environment. Meets with clinical and administrative leadership regularly to coordinate resolution.
  • In performance of all duties, acts in accordance with consortium’s mission, vision and values.
  • Adheres to the company’s code of conduct
  • Other duties as assigned.



  • Associates degree in computer science, information management systems or radiology/imaging, image acquisition, workflow in all modalities is required. Bachelor’s degree is preferred 
  • Registered in one or more modalities within radiology.  


  • 3-5 years in a technical support role in a Diagnostic Imaging/Radiology setting.
  • 1-3 years of relevant imaging administration within a PACS environment.

Licensure & Certification:

  • American Registry of Radiologic Technologist (ARRT) certified / CT Certification (ARRT) preferred

Knowledge, Skills & Abilities:

  • Possess knowledge of the radiology workflow in various modalities.
  • Possess intermediate computer knowledge
  • Highly motivated individual; willing to continually learn new functions
  • Excellent written and verbal communication skills
  • Ability to work well under pressure and on concurrent, multidisciplinary projects.
  • Must be able to work effectively with diverse group of people.
  • Knowledge of medical imaging and related terminology.


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