• CLINIC MANAGER - HYGIENIST

    Job Locations US-AK-Juneau
    Job ID
    2019-4092
    Category
    DENTAL
    Type
    Regular Full-Time/80hrs (1.0 FTE)
  • About Us:

     

    SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

     

    Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

    Job Overview:

    Assist the SEARHC Dental Division in delivering optimum age specific prevention and curative periodontal and dental care for the SEARHC patient population, perform hygiene services on patients of all ages, including special  needs adults, maintain day-to day flow of the assigned clinic, including daily office oversight and provision of direction and guidance to staff as needed, oversee front desk operations including: patient registration, patient check-in and check-out, answering the clinic phone line, training and supervising Patient Access Representatives, provide direct supervision for the pediatric dental assistants and assist with career development of those employees. Maintain customer service standards of excellence with patients of all ages. Additional responsibilities may include conducting project work and other administrative duties as assigned by the manager or clinic director.

    Responsibilities:

    • Provide age specific patient education in the prevention and control of oral disease stressing the importance of oral hygiene and home care. Counsels patients regarding nutrition.
    • Examination of oral tissues, performs deep scaling, root planning, coronal polishing of teeth, and applies topical fluoride. Measures and marks periodontal pockets. Performs x-rays, record pulse, blood pressure and temperature.
    • Maintain hygienist supplies and instruments, including sterilization of instruments.
      Coordinate and conduct dental prevention activates, including health fairs and Head Start clinics.
      Oversee and ensure smooth day-to-day operation and clinical flow of the assigned clinic
    • Assist the site director in developing and maintaining clinic schedules to ensure consistent clinic coverage and efficient patient scheduling.
      Supervise front office support staff, including one-on-one meetings, training, and performance appraisals with all Patient Access Representatives (PARs) as assigned.
    • Work with site director and the dental operations team to improve front desk performance by providing feedback during brainstorming sessions.
    • Responsible for ongoing input for front office policies, procedures, and systems to ensure the highest possible patient care is delivered. Run and review assigned weekly and monthly reports and discuss with site director.
    • Supervise dental assistants and assist in performance evaluation, promotion, termination, and retention activities.
    • Train and supervise dental assistants in the provision of expanded function duties, including coronal polishing on pediatric patients.
    • Ensure completion of assigned administrative work such as inputting IT tickets, work orders, building maintenance requests, vendor relations, and special projects as assigned.
    • Participate and present at departmental staff meetings.
    • Other related duties as assigned.

    Qualifications:

    Education

    • Graduate of accredited Dental Hygiene Program
    • Bachelor Degree preferred
    • Pass the National Board Examination for Dental Hygienist


    Experience

    • 3 or more years of work experience
    • Previous management experience preferred

     

    License/Certification

    • Current Alaska State Dental Hygiene License
    • If Commissioned Officer then current state dental hygiene license 
    • BLS
    • Anesthesia license preferred

     

    Knowledge, Skills & Abilities

    • Working knowledge of proper infection control techniques
    • Understanding of the principles of dental and periodontal disease and appropriate treatment therapies
    • Working knowledge of the proper use of dental instruments
    • Clinical hygiene skills
    • Oral and written communication ability
    • Accurate clinical judgment
    • Friendly communication skills during stressful situations and ability to maintain composure
    • Exceptional customer service skills
    • Leadership and mentorship skills
    • Physically able to sit over patient for hours at a time
    • Dexterity with hands
    • Computer application skills
    • Work in a fast paced setting
    • Ability to organize, prioritize tasks, and complete projects
    • Ability to use judgment and make decisions in an independent manner

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