• EHR TRAINER

    Job Locations US-AK-Juneau
    Job ID
    2019-4035
    Category
    INFORMATION TECHNOLOGY
    Type
    Regular Full-Time/80hrs (1.0 FTE)
  • About Us:

    SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

     

    Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

    Job Overview:

    Under general direction, administers designs, develops, implements, delivers, and measures the effectiveness of electronic health record orientations and trainings for SEARHC.

    Responsibilities:

    • The electronic health record (EHR) trainer works within the IT department to ensure all clinicians and staff are trained in the use of the EHR system. Delivers EHR orientation and training learning objectives, agendas, materials, electronic presentations, attendee handouts, instructor lesson guides, assessments, evaluations and certificates of completion. Works with the Training Coordinator to schedule orientation and training including activities, presenters, conference rooms, and equipment, and advertises events, and coordinates registration. Provides refresher training for existing user groups who need additional assistance.
    • Benchmarks best practices and delivers EHR orientation and training to employees using appropriate methods, standards, and adult learning strategies. Records, tracks and reports EHR orientation and training attendance using assigned method and verifies completion.
    • Builds collaborative relationships and participates in committee and programmatic work to promote system efficiencies and effectiveness. Participates in continuing education and training as necessary to meet changing program needs and maintain necessary professional skills.
    • Determines employee EHR orientation and training needs by conducting research, evaluation, and measurement, consulting with supervisors, surveying employees, employee assessments, and aligning with the organization’s strategic plan.
    • Designs, develops, implements, conducts, measures, and analyzes EHR orientation and training programs, including instructor-led and online delivery.
    • Identifies experts to serve as trainers for EHR orientation and training, provides a Train-the-Trainer training, and assist with development and delivery.
    • Additional responsibilities may include assisting with conference support and planning and updating training materials.
    • Performs other duties as assigned.

    Qualifications:

    Education:

    • Associates degree in Education or related field, Bachelor’s degree preferred. Progressively responsible professional/exempt work experience may be substituted on a year-for-year basis for college education.
    • Certification in health care area, CAHIMS or CPHIMS preferred.

    Experience:

    • One (1) year of training-related experience AND one (1) year of clinical experience. An equivalent combination of relevant education and/or training may be substituted for experience.

    Knowledge & Skills: 

    Knowledge:

    • Knowledge of policies, procedures, laws and regulations applicable to EHR orientation and training. Knowledge of customer service concepts and practices.
    • Knowledge of effective presentation and public speaking skills.
    • Knowledge of measurement, data gathering, reporting, and analysis.
    • Knowledge of principles of the systematic approach to orientation and training development. Knowledge of hospital terminology.

    Skills:

    • Skill in working independently and responding to changing priorities.
    • Skill in establishing and maintaining cooperative working relationships with others.
    • Skill in coordinating many departments and individuals for the completion of a single task.
    • Skill in assessing and prioritizing multiple tasks, projects, demands and meeting deadlines.
    • Skill in oral and written communication, including communicating technical information to various audiences.
    • Skill in developing and conducting effective presentations to diverse small and large groups.
    • Skill in operating a computer utilizing a variety of software applications.
    • Skill in researching, developing, writing, delivering, evaluating and assessing instructor-led and online orientation and training.
    • Skill in measuring, compiling and analyzing data and identifying EHR orientation and training needs. Skill in applying the systematic approach to EHR orientation and training.
    • Skill in making decisions in a team environment and work independently with minimal supervision.

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