REGIONAL DIRECTOR-PRIMARY CARE-Prince of Wales Island

Job Locations US-AK-Klawock
Job ID
2019-1786
Category
PRIMARY CARE CLINICS
Type
Regular Full-Time/80hrs (1.0 FTE)

About Us:

 

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

 

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

The POW Regional Director is responsible for the oversight, leadership, and coordination of all day to day operations within clinics on Prince of Wales Island.  This includes the delivery of primary care services, urgent care, specialty care, rehabilitation therapy, optometry, fiscal and budget management, staffing, and all other infrastructure necessary for clinic operations. In addition, the position coordinates with other integrated departments to provide seamless coordinated patient care including pharmacy, behavioral health, laboratory, radiology, health promotion, grant programs, etc.  Leadership and decisions are critical to patient care and patient safety as well as accreditation compliance.  This position assures patient-centered health service delivery of the highest possible quality. 

Responsibilities:

  • Directs administrative and professional staff in the planning, development, and implementation of day-to-day clinic operations; develops administrative policies and procedures that enhance the ability of all staff to optimally perform their duties; facilitates the development of a local management team that meets on a regular basis; and ensures appropriate communication with all staff at all levels.
  • Functions as the clinic liaison with patients, other SEARHC departments, private health providers, Native agencies, Tribal governing bodies, city governments, and other appropriate community agencies. Addresses patient and other consumer concerns; incorporates customer feedback into the development of clinic policies and procedures and planning; and coordinates with local Medical Director to incorporate feedback on clinical services into health care planning.
  • Implements and monitors objectives consistent with the SEARHC Strategic Health Plan, Key Performance Indicators, Population Health, HRSA, and The Joint Commission. Utilizes continuous quality improvement tools to address operational issues and adherence to regulatory and accreditation standards. Participates or leads quality improvement initiatives.
  • Optimizes personnel and financial resources, prepares the annual budget for the clinics collaboratively with senior leadership, and ensures efficient delivery of health care services within allotted expense budget.
  • Facilitates on-going staff development through the proactive identification of training needs, coordinates participation in appropriate Consortium wide training opportunities, identifies and addresses unmet needs through the identification of outside resources or the development and implementation of appropriate activities.
  • Other duties as assigned.

Qualifications:

 

Education

  • Master’s Degree in Business Administration, Health Care Administration, Public Health, or closely related health care field.

Experience

  • A minimum of 5 years of experience in clinic management or other health care administration is required. This experience should include the supervision of professional staff and financial management (includes budget preparation and management).

License/Certification

  • Certification through the American College of Healthcare Executives, Medical Group Management Association, or similar organization is preferred.

Knowledge, Skills & Abilities

Knowledge

  • In-depth knowledge of clinic practice management including staffing and clinic organization, scheduling, and patient flow.
  • Working knowledge of the revenue cycle, facilities management, and other infrastructure areas impacting the clinic.
  • Knowledge of TJC, HRSA, CMS, HIPAA, and/or other governing body regulations.
  • Knowledge of liability and risk management principles.

Skills

  • Outstanding administrative, supervisory, and organizational skills.
  • Exceptional oral and written communication skills.
  • Interpersonal skills including cultural sensitivity.
  • Lead, nurture, and promote teamwork and communication.
  • At ease and confident public speaking and meeting management.
  • Solid strategic thinking and proactive planning capabilities

Abilities

  • Ability to mediate and resolve conflict.
  • Ability to provide leadership and foster collaboration.
  • Ability to recruit and retain qualified staff.

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